THE currency exchange and sub-post office at the Airport is to be closed as part of a redesign of customer services, Ports of Jersey has announced.
The branch will close at 7pm on Sunday 24 March, although the post box will remain in place for passengers to drop off cards and letters before making their way through security.
In a statement, Ports said the change forms part of a redesign of customer services which will see the creation of an “Airport Operations Centre”.
Deputy airport director Ashley Maggs said: “This will replicate what we already have in the Maritime Operations Centre for our harbour operations. It will transform the management of our daily operations and enable us to deliver a much better experience for our customers.”
He added: “As part of this work we have redesigned customer services and are changing how we look after our passengers. Resources are being focused on the Airport’s core activities to ensure smooth journeys through the airport for all our passengers, especially our most vulnerable customers.”
Julie Thomas, the managing director of postal and logistics for Jersey Post, said the company was “disappointed” that the branch was closing.
She continued: “We understand that it is part of a larger internal, restructuring process. We are acutely aware of the important role our post office network plays in the local community, and we commit to continue working with the Airport team in case of any future opportunity to reintroduce some form of service.”
She added: “In the meantime, foreign currency is available through our website, and in our branches at Broad Street (20 currencies) and at Rue des Pres (EUR and USD). Our western branches in St Peter and St Brelade remain open for postal services in the Airport vicinity. We would like to thank the Airport for the service they have given to Jersey Post customers over such a long period of time.”
